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Re: Not counting wins and matches on Nintendo Switch

Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? Maddie
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Jeshsesh
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Wraith,lifeline; bloodhound, lifeline
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I returned to lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Like 4
When did this happen? (dd.mm.yy hh:mm) Yesterday night
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Its not counting my kills, damage, wins, or xp, i won once and it didn’t count
What should be happening instead? Its should be counting my kills, damage, and wins
Steps: How can we find the bug ourselves? I dont know if other switch players are having this issue

thats when i won and it didnt count anything after the match

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  • Same Here

    Product: Apex Legends
    Platform: Nintendo Switch
    Please specify your platform model. Nintendo Switch
    What is your gamertag/PSN ID/EA Account name? Matttrotter1
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. they don't show up - my whole last match does not show up. 
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? Bloodhound
    Which Legends were your squad mates using (if applicable)? Lifeline, Bangalore
    Where did the issue occur? Win did not show up after I returned to lobby - last match stats did not show up either.
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I got the game winning kill, saw the end of match screen with my character card and then I was returned to lobby before I got my post game match xp/battle pass rank etc.
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? this was my first match of the day
    When did this happen? (dd.mm.yy hh:mm) 10/03/21 15:30
    How often does the bug occur? First time it has happened to me
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? Game did not count my kills, damage, win, or xp, i won and it didn’t count
    What should be happening instead? Its should be counting my kills, damage, and wins
    Steps: How can we find the bug ourselves? I dont know if other switch players are having this issue

  • It’s happening for me too, I’ve been testing to see how to prevent it from happening, best method I found was to wait till you teammates banners show up after getting squad wiped or winning, then return to lobby, it doesn’t every time though

  • m4tr1x501's avatar
    m4tr1x501
    5 years ago
    @1souronion1 Alrighty, ill try that and see if it helps. Its so weird bc some days its literally every other game that doesn't get counted, and then other days I don't even come across the bug
  • Scrubly1's avatar
    Scrubly1
    4 years ago

    Yes this is happening to me all the time and its so goddamn annoying 

  • KEM_Ghost's avatar
    KEM_Ghost
    4 years ago
    @matttrotter1 I've been getting this so regularly it's making me go insane, I've played matches where I get around +200 RP in ranked and it just sends me to the lobby without giving me XP or the RP it's so annoying, thinking of quiting the game.
  • @KEM_Ghost have you tried the trick to get the match back? it's works every time for me unless i leave the match before my squad results show up

  • I just started experiencing this bug at the launch of season 10 and the trick only works for me 25% of the time. So frustrating! I’ve played at least 7 hours today and only had enough games to count to gain one level in the battle pass. I’m not even touching ranked until there is some sort of fix

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