Forum Discussion

Cowboy8825's avatar
5 years ago
Solved

Weekly challenges not showing

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? WeddedCowboy
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Checking weekly challenges
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? A lot
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue?
What happens when the bug occurs? I currently only see the first 7 weeks of challenges on my challenge screen
What should be happening instead? Weekly challenges should be showing when they are released
Steps: How can we find the bug ourselves? Look at my weekly challenges

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? WeddedCowboy
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to check weekly challenges
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Multiple
When did this happen? (dd.mm.yy hh:mm) After week 7
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can’t view weekly challenges for week 8 and 9
What should be happening instead? Should have all 9 weeks worth of challenges on the challenge screen
Steps: How can we find the bug ourselves? Look at my stuff

  • Hey @Cowboy8825

    You might just need to scroll down in the weekly challenges to see the last two weeks. If you click on week 7 and scroll down you should be able to see weeks 8 and 9 there. 

    /Kent

6 Replies

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  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Cowboy8825

    You might just need to scroll down in the weekly challenges to see the last two weeks. If you click on week 7 and scroll down you should be able to see weeks 8 and 9 there. 

    /Kent

  • I will give that a try. But they haven’t shown up for the last 3 weeks 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Cowboy8825

    Are you still having any trouble seeing the challenges for weeks 8 and 9? 

    /Kent

  • @EA_Kent yes I tried what you said and it worked. I feel like a real idiot, I don’t remember that being an option in Apex but I took a break for a few season. Thanks for the help 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Cowboy8825 

    No worries! Thanks for following up and letting me know. I really appreciate it. 👍

    /Kent

  • Weekly Challenge to "play as Apex OG legend in any game mode" not working.

    I have had this happen before but it resolved in a day.

    It is not working this time - I have played as at least six different legends in several game modes and not getting credit.

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