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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Abandon penalty after code:net and code:leaf

Hey @LightningLion500


The code:net and code:leaf errors usually mean that the connection has timed out. I know disconnections like this are pretty frustrating, especially if you wind up getting an abandon penalty. 

I'd like to try out some troubleshooting to see if there's anything we can do to stop this from happening to you again. When you have the chance please try running through the basic connectivity steps from the EA Help website first. 

If it keeps happening after that check out the PC-specific steps as well. Please let me know if you're still having any trouble after that. Thank you!

/Kent

6 Replies

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  • This is an old post but im sorry this is not good enough

    A random connection error that is unrelated to the internet of the user (it seems to happen to every twitch streamer on occasion also

    You run a competitive mode for your game so stop messing around and have a system like CSGO where if you lose connection
    you have a certain amount of time to rejoin the game or something like that

    Im trying to push for masters and i cop a -72 RP for something i cant control like how bad of a system can you get! Get a grip!

  • fireteller's avatar
    fireteller
    4 years ago

    Agreed, these (don't care/won't fix) responses are not acceptable. Often the server is clearly  the system responsible for the failure because when we can rejoin other players in the game are also unresponsive / DC'ed.

    Respon compounds the problem by applying abandon match penalty as if the player is responsible for the server malfunction. As a devops engineer I know that that you can often tell the difference between server DC, and client DC. 

    You have a bug with your network code, don't blame users for this bug, fix it and in the event that there are unavoidable disconnects then do not penalize players.

    And please, ease up on the condescending tone like no one who plays apex knows how to engineer networks. Some of us do and we will call you on your bs.

  • sorry , it's old page but the problem is actually not fixed!
    i have this problem and i check my event viewer on my windows and i don't have network error on my computer!

    i have run a ping to google and i don't have error!

    9 min of rage for a old bug !

    not to mention many cheaters and a high level of play ! I am in a hurry to release BattleField2042! because on apex I'm not having fun anymore, what a pity for my favorite game!

    Thanks

  • This is worse after the latest event, just lost AP and 10 minutes because this is STILL HAPPENING.  Team mate and I at the same time were both disconnected, struggled to reconnect over and over again, just to time out and loose double AP for abandoning the game....  what the ever living hell.

  • serves have crap them selves after last update and we are paying the penalty please fix it asap...... Every player is lagging at start of every game and about 10%get full dc

  • Yeah this happened to me and my buddies today. Got abandonment penalty even after I waited for the server to kick me. There should be no penalty for getting kicked because the server is messed up. 

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