PS5 wired headset mic not working
Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Knightmare_si
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)? N/a
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Both maps
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Whole game and all games
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Loads over 100?
When did this happen? (dd.mm.yy hh:mm) Still happening
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I have a Steelseries Arctic 1 wired headset playing through PS5 platform. My mic is not working at all but does on other applications. Only started to be a problem since 12/12/2020. I have tried both dual shock (with official Sony back button) and dual sense controllers. Can hear everyone but they can’t hear me. No audio icon showing. Headset switch on/off doesn’t make any difference. Check all audio settings in game and on console were correct and allowed. Happens on both London And NY servers. Haven’t tried any others.
What should be happening instead? Should be able to in game communicate
Steps: How can we find the bug ourselves? Check driver updates on your servers?
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