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3 Replies
- BlackCastleX4 years agoSeasoned Rookie
@EA_Kent I did get some messages but don't remember the specifics. As far as I can recall, one message was like "The match has ended" or something like that which isn't possible because I was only out for about 30-50 seconds and was only 3 mins into the match. A match takes about at least 12-15 mins to end provided someone cleared out the lobby really fast but only 2-3 mins into the match and got kicked out because of the connection dropping and after 30-40 seconds or less, the connection stabilizes and I try to join but not being able to and specially when I get a message saying that the match had ended doesn't make sense. I got some other long errors besides the match endings but those were too long to remember and also I didn't record any gameplay, but I will try to post an update with a screenshot of the error message. I stopped recording gameplay from last year, so keeping a screenshot of the error kinda slipped from my mind.
It kicks me out of my ranked games and gives me penalties and removes points and now its freezing me and wont let me leave match even after the match is over ive had hundreds of points removed and i wish to have them back please
- EA_Kent4 years ago
Community Manager
Thanks for the info!
Can we try running through some troubleshooting to see if we can help stop this from happening?
A good place to start would be with the basic and advanced connectivity steps from the EA Help website. Let me know if you're still running into the same issues afterward. Thanks!
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