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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Re: NBA live 19 Update Bug

@Vikingboy55 

Do you have the game installed to an external hard drive or have one attached to the console?

2 Replies

  • Vikingboy55's avatar
    Vikingboy55
    6 years ago

    @EA_Blueberryit is installed on my external harddrive like all my other games are... thanks

    and as i am sure you are aware, this problem is happening to many people,

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Vikingboy55 

    I'm led to believe there is some compatibility issues with the external hard drive and this game OR the game is installed on the external while the updates are installed on the internal which is why it keeps prompting to update it. 

    On Xbox there is an option to designate where you want updates, make sure you are selecting the proper hard drive on where they go. I recommend unplugging the external hard drive and delete any NBA Live data you have on the internal. Then, make sure you select updates to go to your external drive before launching the game again. Once it downloads the updates, try saving the roster in game.

    Try launching again. If it occurs again, I would try deleting all data on the external and double-check the internal. Reinstall on the internal to see if there are any further issues. 

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