Forum Discussion

Re: Unexpected error when trying to log in

I have the same problem.

18 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey all,

    We're currently investigating this login error, and we'll provide any updates in this thread as we get them.

    Thanks for your patience, and your reports on this so far! 

  • I'm having a problem with the NBA Live Mobile game and my login.

    My user linked to facebook, "DarkSanti97", does not allow me to enter.

    He tells me "unknown error". I will attach the photos.

    I would appreciate solving the problem soon, since I do not want to start from scratch.

    [CM Edit: Personal info removed]

  • Hey, I can’t log in either and I really don’t wanna lose progress and I’m running out of time before the event refreshes so I really needa log in soon. If you can help that’d be amazing. My username is Curgoat 

    [CM Edit: Personal info removed]

  • Hi I have a quick question around when will the problem be fixed and if it isn’t finished before the event refreshes will be all be compensated? Thanks

  • edswvi5fp7kv's avatar
    edswvi5fp7kv
    3 years ago

    Hey man it’s me but on a different account on my phone but the issue is for everyone I think and it hasn’t been fixed they are supposedly working on it

  • edswvi5fp7kv's avatar
    edswvi5fp7kv
    3 years ago

    They have to compensate us if it doesn’t fix by the refresh time I’d think.

  • Jeffyiscoolz's avatar
    Jeffyiscoolz
    3 years ago
    Fr bruh like they gotta give us like at least some of the gsw player tokens and the 82 ovr versions of them, and like 6.5-8k rings
  • edswvi5fp7kv's avatar
    edswvi5fp7kv
    3 years ago

    At least the draymond tokens if not I’m literally quitting the game

  • Jeffyiscoolz's avatar
    Jeffyiscoolz
    3 years ago

    @edswvi5fp7kvlol I’m only going for the Kevin Durant card cuz besides looney (and that looney card is trash) all the other cards are different playstyles than my boost style. And my sf for my lineup is the same overall as the KD, so I’m not too worried

  • fbx2ouh6kx1a's avatar
    fbx2ouh6kx1a
    Seasoned Newcomer
    3 years ago

    We hope that all the masters of the current promo will be given to us for free. 

  • The problem is still not fixed. What is going on. I don't want to lose my progress....

  • I am using NBA LIVE MOBILE from last 6 yours but now all my progress gone while it shows unexpected error while logging with Google play account.

    My email id is [edit: email address removed] 

    Kindly help me how to solve the issue otherwise i will quit game and go for compensation in court. 

  • jacoberS2's avatar
    jacoberS2
    New Novice
    8 months ago

    It seems you're experiencing an unexpected error when trying to log in, which could be related to your computer or network settings. To get help resolving this issue, I suggest reaching out to razer customer service number. Their website offers various support options, including troubleshooting tips and a customer service number. This can provide you with the assistance you need to get back on track.

  • KingDevon78's avatar
    KingDevon78
    Newcomer
    5 months ago

    I have having the same problem right now says that when I try to login to both my accounts on the game it's getting me really annoyed I been experiencing this for 3 days in a row 

  • Spyrouman's avatar
    Spyrouman
    New Scout
    5 months ago

    If you were in a league, you have been attacked by either a new member of your league or you were matched with one of those hacker/cheater leagues out there. It happened to me two days ago and I'm just waiting for a week to pass. Otherwise, it's a problem on the accounts, but quite impossible, since during the last month a lot of players are facing this problem. 

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