Re: Getting sick of getting kicked out of squad battles.

Cost me from top 10 on it. Only week ill be able to play this much and i wont get top rewards because of it. Very frustrating. Its not my connection so something is causing it. Been doing it all year. Randomly. 

And i am wired too. No clue what is going on. But it cost me 8000 points. 

I am sure there is no way to tell if people are actually having connection issues or just quitting so they can do it over again but the ones who are actually honest get punished. I should have had an Ultimate choice pack this week. 

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@masterlegacy wrote:

Cost me from top 10 on it. Only week ill be able to play this much and i wont get top rewards because of it. Very frustrating. Its not my connection so something is causing it. Been doing it all year. Randomly. 

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The best I can do is troubleshoot your connection. If you change your mind on that, let me know. Otherwise, I'll watch for other reports. We're not aware of anything that is causing this though.

I know how to troubleshoot connections been doing it a long time. Its only ever happened to me in squad battles though. Never had it happen once in Rivals or HUT champs. It makes zero sense. Thanks for responding. 

@masterlegacy 

Squad Battles require an online connection so it's very possible this is still connection related. Anyway, just reach out again if you'd like to go through those steps.

I've been getting kicked from squad battles too, connection is perfect and says ea servers are fine yet I need to restart to reconnect

@Tuggsock 

The servers have been down while today's patch is deployed. That should be completed soon or was this happening before today?

I am having the same issue with squad battles and offline draft. Just get randomly kicked out. This has been going on for a few weeks. It's incredibly frustrating

Hi there, @ma_breslin 

We should go through come connection troubleshooting. Which console are you on and is a wired or wireless connection being used? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

I also keep getting kicked out of squad battles. Play most of the match and then get kicked out it’s really frustrated as I’m not getting the rewards that I deserve and my internet is perfect

Hello, @maximusfine 

Which game are you playing? I just want to make sure it's NHL 24. Thank you.

Happed to me twice in an hour happens all the time getting fed up with it I'm winning and completely kicks me out not connection issue and then I get a loss and then crappy rewards this game sucks.

@jp84yo 

We'll keep an eye out for any issues with the servers. In the meantime, it would be good to go through some troubleshooting. Are you using a wired or wireless connection? Also, what console are you playing on? Thanks!