Re: Ea Account Recovery and Customer Support is beyond awful

@EA_Darko Yes because me going through the account recovery 26 times doesn't maybe give the slightest hint that I could be the account holder and am pissed due to losing years of progress in my games due to how stupid the recovery form is. I wouldn't be trying this hard to get my account back if it wasn't mine

Hey @SoulTirtyTree when posting on AHQ please do so in a polite and constructive manner.

If you are unable to verify that you are the account owner then I'm sorry to say but there is nothing that we can do to change this.

We take account security very seriously and if you cannot verify ownership of an account then there is nothing further our team can do to assist you.

Darko

@EA_Darko So what you're saying is I'm never getting my account back that I'd had for 10+ years and spent God knows how much money on because I can't fill out a form that asks me to have absolutely perfect photographic memory, it is my account, I've attempted to verify it 26 times, it's never worked because how your verification process works is doodoo, I've verified ownership of my account 26 times, but if one question is wrong on something I made 10+ years ago then immediately I'm not the owner, nice to know I'm being told all the time and money I put into my account was a waste though

Hey @SoulTirtyTree I'm going to lock this thread as there is nothing more that we can do to assist on AHQ.

If you are unable to verify account ownership then I'm sorry to say but there is nothing that we can do to assist you in gaining access to an account.

Darko