0x887a0007

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX980 EVGA reference model
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? YSLKanine
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Rev, Loba, Wattson, Wraith and many more.
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. random areas, this crash does not seem like it belongs to a spesific point in maps. (both worlds edge and kings canyon)
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was doing a different thing every time I crashed. shooting, reviving, spectating, running. Basicly playing the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? sometimes 8, sometimes 3 games in a row.
When did this happen? (dd.mm.yy hh:mm) 13.08.20 and many other times before.
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Crashes. And I lose some hard earned RP.
What should be happening instead? ??
Steps: How can we find the bug ourselves? this aint no bug but I saw no options for game crashes so I filed this report under bugs.

‌

The game freezes, the screen goes blank with the most dominant color scheme I was lookin at at the moment of the crash. (e.g gray if I'm lookin at a wall, brown if I'm at lava city, green if im on grass.) and I get the crash code
ENGINE ERROR
0x887a0007 - DXGI_ERROR DEVICE_RESET The device failed due to a badly formed command. This is a run-time issue; the application should destroy and recreate the device.

this has happened 2 times in ranked games as well and I lost 48 points of RP in total. I expect the devs to do the right thing.