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PROX3Y's avatar
4 years ago
Solved

3000 ping

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Proxy365er
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Entgegner
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Any
Which Legends were your squad mates using (if applicable)? Any
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. At the start of a match (mostly when the killfeed starts) my "ping" goes up to like 3000
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Over 100
When did this happen? (dd.mm.yy hh:mm) 26.03.2021 11:00 until now Berlin
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My ping goes up to like 3000ms. When i'm lucky and can hide for a few minutes, my ping goes back to normal (~40ms) Ports were opened, all other kind of games run fine with no problems. Internet connection works also fine.
What should be happening instead? "normal" ping
Steps: How can we find the bug ourselves? I'm sorry but i don't know.

Played for 2 years with no issues. From given date on i get mostly that 3000 Ping when the first killfeed in a match appears. When i can hide for a few minutes my ping goes back to normal and stays "stable". My teammates doesent get affected and see me running against walls etc. 1\15 matches are like this. Opened all ports. Other games (cod/star wars battlefield) work fine without this problem. 

  • @PROX3Y 

    Try to find out what was added to your network when you noticed the increase in ping, it is likely a new device or service is hogging your connection.

    Thanks.

1 Reply

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  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @PROX3Y 

    Try to find out what was added to your network when you noticed the increase in ping, it is likely a new device or service is hogging your connection.

    Thanks.

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