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devious850's avatar
devious850
5 years ago
Solved

Advanced Look Control (ALC) settings not available

Product: Apex Legends Platform:Xbox Series X Please specify your platform model. Microsoft Xbox One X What is your gamertag/PSN ID/EA Account name? Sgt Devious85 Please provide your squad mates' ...
  • EA_David's avatar
    EA_David
    5 years ago

    Hi, you can actually access the custom look controls, if you scroll to the bottom of the general controls page there's a very small and easy to miss clickable bar, this will give you the Custom Look Controls. 

    I'll mark this as a solution to increase visibility and help folks to access the options, until this gets fixed. 

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
5 years ago
@devious850 Thanks for the post.

I believe this is tracked already, hopefully it'll be sorted asap.
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
5 years ago

Hi, you can actually access the custom look controls, if you scroll to the bottom of the general controls page there's a very small and easy to miss clickable bar, this will give you the Custom Look Controls. 

I'll mark this as a solution to increase visibility and help folks to access the options, until this gets fixed. 

  • MatoruMT's avatar
    MatoruMT
    5 years ago

    Unfortunately, actually you can't. The setting is gone.

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      5 years ago

      @MatoruMT That's interesting. The issue we raised was on PS and Xbox and you're on PC

      I haven't gone near controller settings on PC, did that section in your pic look different before the patch? The issue seems to have been caused by a console UI addition that wasn't made to the PC version. 

      For console users you can click the thin bar highlighted here.

      • MatoruMT's avatar
        MatoruMT
        5 years ago
        @EA_David Yes, there was the advanced look control setting at the bottom, but for now, devious850's solution works for me too (but i can't see the small bar as on console)
  • devious850's avatar
    devious850
    5 years ago

    Thank you! Someone told me to use my D-pad instead of my thumbstick to scroll and I was able to access the settings even though the ALC tab is still not visible. 

  • hyperas_kumail's avatar
    hyperas_kumail
    5 years ago
    @EA_David Hi, I recently swapped consuls but the small light up bar is net there anymore. Please let me know if there’s anything else I should try.
    • maximas1986's avatar
      maximas1986
      5 years ago
      @hyperas_kumail the only thing you can do is when you open the controller settings just scroll down till the end then and select the last option at the last end then press Dpad down then press X and the ALC setting will show up

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