Hi everyone,
The patch that went out earlier today should have helped with the chat issues in Steam. Please let me know if you're still having the same issues after you've downloaded the update.
Thank you!
/Kent
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Msi gtx 1650 super
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? jonmorris555
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Wright_swoleE423
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)? Gibby
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Over 100
When did this happen? (dd.mm.yy hh:mm) 01/05/2021
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Nothing, i just cant hear them in lobby.
What should be happening instead? I should be able to hear them.
Steps: How can we find the bug ourselves? Look for any relation to crossplatform chat in lobby.
Im on pc and my friends are on ps4. When we logged on today all of our mics mine included had a red x next to our names. They can both hear each other and hear me but i cannot hear them in the lobby. Once we all get into game we can hear each other. Any help is appreciated.
