Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Daddy_phat_snaps
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Ellixerr-
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was in the play tab
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I just logged on and everything was gone except my level
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Tuesday may 4 2021around 5:30 mountain standard time
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I lose all my cosmetics and my heirloom and my 3150 apex coins
What should be happening instead? I should have all of my stuff
Steps: How can we find the bug ourselves? Idk I really don't know
Its not letting me put a picture
Community Manager
