Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? CloudyyPhoenix
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Just waiting
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting in lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 5/4/21
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? * gets rid of all my skins and locks all of my unlocked charterers all of my apex coins legend tokens crafting material and apex pacts that I have saved up. Also got rid of me buying the battle pass.
What should be happening instead? I should have every one and bunch of skins and the battle pass.
Steps: How can we find the bug ourselves? I’m not sure I was just waiting and it happens
It will not allow me to go and show it but I had lost lots of skins.
Community Manager
