Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX1660ti
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? Killer246655
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. cambridge01
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? wraith
Which Legends were your squad mates using (if applicable)? bangalore
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. firing range
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. nothing just standing
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 04/05/21/ 08:35PM est
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? We lost every heirloom skins everything I have been buying the season battlepass from season four please fix this. this has to stop.
What should be happening instead? GIVE ME BACK EVERTING THAT IS GONE
Steps: How can we find the bug ourselves? go to the firing range and come out
please fix this