Apex coins unavailable
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Merqueen94
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Apex coins
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to buy apex coins
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 02.04.20
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? n/a
What should be happening instead? Should be able to buy apex coins
Steps: How can we find the bug ourselves? Look at apex coins
After I downloaded the new update I tried to buy apex coins to be able to buy the battle pass and I can't. Tried to reboot the application and still tells me unavailable.
Hey @Belluh_TrixXx.
We've sent up some reports of this issue for investigation. In the meantime you should still be able to purchase coins by going directly to the PSN Store instead of trying to purchase them in-game.
/Kent
