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TwitchLionsCres's avatar
6 years ago

Apex crashed

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 2080 EVGA
Enter RAM memory size in GB 32 gigs
What is your gamertag/PSN ID/EA Account name? TwitchLionsCrest
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. TwitchLionsCrest
Are you using any software with an overlay? Yes
If yes, can you list them here? OBS, Discord
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Gibby
Which Legends were your squad mates using (if applicable)? Pathfinder and wraith
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Near bins where you get guaranteed purple armor by sky hook
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i was spectating teammates
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 11.24.19 02:30 PST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? crash: { R5Apex: 0000000000292373 EXCEPTION_ACCESS_VIOLATION(read): 000000000000000D } cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz" ram: 32 // GB callstack: { KERNELBASE: 00000000000FF67A ntdll: 00000000000A4AF2 ntdll: 000000000008C6D6 ntdll: 00000000000A11FF ntdll: 000000000006A289 ntdll: 000000000009FE6E R5Apex: 0000000000292373 R5Apex: 000000000045C00D R5Apex: 000000000045B9F6 R5Apex: 000000000045BDE7 R5Apex: 000000000045A637 R5Apex: 000000000045C3A2 KERNEL32: 0000000000017BD4 ntdll: 000000000006CED1 } registers: { rax = 128 rbx = 64 rcx = 2304 // 0x00000900 rdx = 0x000001C238984E70 rsp = 0x0000000C0E45FAC0 rbp = 0 rsi = 0 rdi = 0x000001C2310C8110 r8 = 0 r9 = 0x000001C238964D68 r10 = 0 r11 = 57 r12 = 64 r13 = 65 r14 = 0x000001C2310E0130 r15 = 0 rip = 0x00007FF682BB2373 xmm0 = [ [nan, 0, 0, 0], [0x7FC00000, 0x00000000, 0x00000000, 0x00000000] ] xmm1 = [ [nan, 0, 0, 0], [0x7FC00000, 0x00000000, 0x00000000, 0x00000000] ] xmm2 = [ [nan, 0, 0, 0], [0x7FC00000, 0x00000000, 0x00000000, 0x00000000] ] xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm6 = [ [3.4028235e+38, 0, 0, 0], [0x7F7FFFFF, 0x00000000, 0x00000000, 0x00000000] ] xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] } build_id: 1572481583
What should be happening instead? idk lol
Steps: How can we find the bug ourselves? crash: { R5Apex: 0000000000292373 EXCEPTION_ACCESS_VIOLATION(read): 000000000000000D } cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz" ram: 32 // GB callstack: { KERNELBASE: 00000000000FF67A ntdll: 00000000000A4AF2 ntdll: 000000000008C6D6 ntdll: 00000000000A11FF ntdll: 000000000006A289 ntdll: 000000000009FE6E R5Apex: 0000000000292373 R5Apex: 000000000045C00D R5Apex: 000000000045B9F6 R5Apex: 000000000045BDE7 R5Apex: 000000000045A637 R5Apex: 000000000045C3A2 KERNEL32: 0000000000017BD4 ntdll: 000000000006CED1 } registers: { rax = 128 rbx = 64 rcx = 2304 // 0x00000900 rdx = 0x000001C238984E70 rsp = 0x0000000C0E45FAC0 rbp = 0 rsi = 0 rdi = 0x000001C2310C8110 r8 = 0 r9 = 0x000001C238964D68 r10 = 0 r11 = 57 r12 = 64 r13 = 65 r14 = 0x000001C2310E0130 r15 = 0 rip = 0x00007FF682BB2373 xmm0 = [ [nan, 0, 0, 0], [0x7FC00000, 0x00000000, 0x00000000, 0x00000000] ] xmm1 = [ [nan, 0, 0, 0], [0x7FC00000, 0x00000000, 0x00000000, 0x00000000] ] xmm2 = [ [nan, 0, 0, 0], [0x7FC00000, 0x00000000, 0x00000000, 0x00000000] ] xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm6 = [ [3.4028235e+38, 0, 0, 0], [0x7F7FFFFF, 0x00000000, 0x00000000, 0x00000000] ] xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] } build_id: 1572481583

crash:
{
R5Apex: 0000000000292373
EXCEPTION_ACCESS_VIOLATION(read): 000000000000000D
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
R5Apex: 0000000000292373
R5Apex: 000000000045C00D
R5Apex: 000000000045B9F6
R5Apex: 000000000045BDE7
R5Apex: 000000000045A637
R5Apex: 000000000045C3A2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 128
rbx = 64
rcx = 2304 // 0x00000900
rdx = 0x000001C238984E70
rsp = 0x0000000C0E45FAC0
rbp = 0
rsi = 0
rdi = 0x000001C2310C8110
r8 = 0
r9 = 0x000001C238964D68
r10 = 0
r11 = 57
r12 = 64
r13 = 65
r14 = 0x000001C2310E0130
r15 = 0
rip = 0x00007FF682BB2373
xmm0 = [ [nan, 0, 0, 0], [0x7FC00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [nan, 0, 0, 0], [0x7FC00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [nan, 0, 0, 0], [0x7FC00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [3.4028235e+38, 0, 0, 0], [0x7F7FFFFF, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1572481583

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