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Unpaid_Jesus's avatar
Unpaid_Jesus
New Hotshot
3 years ago
Solved

Apex kills internet adapter

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia Geforce GTX 1050
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? Unpaid_Jesus
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Apex
Which Legends were your squad mates using (if applicable)? Apex
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Leaving the game. Game to Desktop
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Quiting the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 14.12.22 ---- 15.12.22
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Wasup my apex people. Since 14-December i can not play apex. Yesterday morning 14th I played a few matches and when i left(quit the game) my wifi went out.When i checked my wifi list ,my entire wifi adapter was malfuncioning.I couldnt do anything except put my pc into airplane mode. Apex literaly killed my internet wifi adpater. I didnt have this problem before yesterday. I did everything i could think of troubleshooting wise. Uninstal drivers.Update drivers. Reboot PC. Update BIOS. Until i just had enough and hard shutdown my pc(press OFF button until it turned off) and waited a bit (2-3 min). After i turned it back ON my wifi was as good as new. Just uninstaled apex.Im hoping for a fix before i try to play apex again bc i got no money to risc my pc getting messed up for a game.Is there a fix ??? Is it comming ^??? u guys dont care about the minority that have this problem ??
What should be happening instead? The game should have closed AND MY PC SHOULD BE FINE
Steps: How can we find the bug ourselves? play the game and quit the game.

Wasup my apex people. Since 14-December i can not play apex.

Yesterday morning 14th I played a few matches and when i left my wifi went out.When i checked my wifi list ,my entire wifi adapter was malfuncioning.I couldnt do anything. Apex literaly killed my internet wifi adpater. I didnt have this problem before yesterday. I did everything i could think of troubleshooting wise. Uninstal drivers.Update drivers. Reboot PC. Update BIOS. Until i just had enough and hard shutdown my pc(press OFF button until it turned off) and waited a bit (2-3 min). After i turned it back ON my wifi was as good as new. Just uninstaled apex.Im hoping for a fix before i try to play apex again bc i got no money to risc my pc getting messed up for a game.Is there a fix ??? Is it comming ^??? u guys dont care about the minority that have this problem ??

my wireless adapter is intel Wireless-AC 9462 with the driver version 22.130.0.5 .

I played apex for the last few years and this was the first time i had this problem. It is severe enough for me to not play the game again until it is fixed (100%). i cant risc damaging my pc due to my lack of funds to get it fixed/buy a new one. 

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  • Wasup my apex people. Since 14-December i can not play apex.

    Yesterday morning 14th I played a few matches and when i left my wifi went out.When i checked my wifi list ,my entire wifi adapter was malfuncioning.I couldnt do anything. Apex literaly killed my internet wifi adpater. I didnt have this problem before yesterday. I did everything i could think of troubleshooting wise. Uninstal drivers.Update drivers. Reboot PC. Update BIOS. Until i just had enough and hard shutdown my pc(press OFF button until it turned off) and waited a bit (2-3 min). After i turned it back ON my wifi was as good as new. Just uninstaled apex.Im hoping for a fix before i try to play apex again bc i got no money to risc my pc getting messed up for a game.Is there a fix ??? Is it comming ^??? u guys dont care about the minority that have this problem ??

  • kalapasa11's avatar
    kalapasa11
    3 years ago

    @Unpaid_Jesus 

    I'm having the exact same problem for the last few weeks... I wasn't even able to get inside the firing range...

  • Unpaid_Jesus's avatar
    Unpaid_Jesus
    New Hotshot
    3 years ago
    @kalapasa11 it is a intel network adapter driver incompatability. Or intel or EA(Apex) needs to fix something. Or EA fixes what interacts with the intel driver or Intel fixes its network drivers. I Just uninstalled the game since it was messing up my pc.Just waiting for a fix.
  • @Unpaid_Jesus Its fixed. I got eset internet security. had to manualy whitelist apex and steam. it works now. tx anyway
  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    3 years ago

    @Unpaid_Jesus 

    I am glad to hear that you were able to figure out that the issue was with your security/firewall software and are back to gameing.

    BTW Happy New Year.

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