Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? ST_Zest1738
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I currently am lvl 500 with two heirlooms and was a master last split. Sign on today and my account was reset back to lvl 1 with no badges
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? A lot
When did this happen? (dd.mm.yy hh:mm) 05.04.21 15:50
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I currently am lvl 500 with two heirlooms and was a master last split and have played this game from season 0. Sign on today and my account was reset back to lvl 1 with no badges. Really disappointed in this as I have been a player from the start.
What should be happening instead? Normal log in with no reset
Steps: How can we find the bug ourselves? PLEASE FIX THIS ASAP
PLEASE FIX ASAP !!!
