Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? shelO_okin
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. No teammates yet
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? None just entered server
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 04.05.21 3:00
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Ive lost my level and battle pass progress. I dont know how to continue
What should be happening instead? I should be at lvl 105
Steps: How can we find the bug ourselves? Im not even sure my profile should look experienced yet inexperienced
My level and battle pass progression do not match how many characters ive bought, and I have purchased each with legend tokens.