Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? TiviMR
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? No
Which Legends were your squad mates using (if applicable)? No
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. No
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Regrese de una partida y todas mis estadísticas se han reiniciado, Incluyendo las kills
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 10 aprox
When did this happen? (dd.mm.yy hh:mm) 5.04.21 13:45 gmt 5
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Reinicie el juego, pensando que se trabo, sin embargo no están mis estadísticas y se desconfiguro todo, incluyendo los skins de jugadores, badges, skins de armas. El nivel era 401 y pase a nivel 1
What should be happening instead? Debería estar todo configurado de acuerdo a mi cuenta
Steps: How can we find the bug ourselves? Entrando a mi cuenta y verificando que hace 10 minutos era nivel 401 y ahora soy nivel 1
Estaban todas los retos completados me parece y ahora esta en 0
Nivel aparece como 1 y estaba en 401
Desconfigurado skins de leyendas y armas
Estadísticas desde 0 (reiniciadas)