Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? ExcessivelyTired
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. None
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? None
Which Legends were your squad mates using (if applicable)? None
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. None
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Literally just logged in and my account is screwed plz help
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) Mon. April 5 2021
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My whole account was reset other than unlocked skins and all items gotten out of packs or bought. I have no data on my battlepass and I’m now level 1 down from like 254. I’m scared that my stuff is gone. Help.
What should be happening instead? All my normal stuff. I’m level 1 with like 50+ legendary skins and battle pass stuff from a level 1 battle pass.
Steps: How can we find the bug ourselves? Look at my account please. It’s gone. I have no kills or wins or Any stats. Please I want it back I’m not very happy.
Please help I want it back.
