Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? HillbillySV
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the lobby I was originally level 80, now I’m level 1.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was in the lobby.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? None, I just hoped on.
When did this happen? (dd.mm.yy hh:mm) 2021, April, 5, eastern standard time 3pm
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I lose everything
What should be happening instead? I should keep my stuff
Steps: How can we find the bug ourselves? Idk I loaded in and now I’m level 1
I lost everything except skins and characters
