Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? yoruDREAMS_gamez
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. i dont think this happened to my teammates
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? i was playing pathfinder yesterday but that probably doesn't connect with this bug
Which Legends were your squad mates using (if applicable)? i don't remember but also probably doesn't connect with this bug
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. just logged on and all my stuff was gone, not the skins tho
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i just logged in
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? it was fine yesterday
When did this happen? (dd.mm.yy hh:mm) i logged on this morning and saw this happen, yesterday it was fine
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? i was in the level 300's and now im at level 1 with no stats and a reset battle pass, yesterday i was at battle pass level 69
What should be happening instead? it should have kept my stats
Steps: How can we find the bug ourselves? i dont know how you could find this bug yourself, yesterday i logged on played a few matches, i also bought some apex coins yesterday.
hope you are able to get me to the level and battle pass level i was at. that is all.
