Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? TastyTraps
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. FranticEvidence
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It was king’s canyon and I just finished reviving my friend, lagged out and my account was wiped
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Answered above
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? About 10 or more
When did this happen? (dd.mm.yy hh:mm) 05/04/2002 (around 3:00 US EAST)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I don’t have anything in my account including items I payed for, to be honest I’m kind of pissed off but know stuff like this happens
What should be happening instead? I just want my items back.
Steps: How can we find the bug ourselves? I’m no professional on bug fixes sorry :/ I’m confident your team can fix this and I know you guys are sorry for the inconvenience
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