Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Killua__Kanmuru
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. .
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Todas
Which Legends were your squad mates using (if applicable)? .
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Abertura do jogo
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Entrando no jogo
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? .
When did this happen? (dd.mm.yy hh:mm) 05/04/2021. BR: 16:00
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Abri o jogo hoje e minha conta de nível 500 foi redefinida para nível 1, perdi tudo: Emblemas, kills, ranks.
What should be happening instead? A conta esta normal com todas as minhas coisas
Steps: How can we find the bug ourselves? .
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