Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? deadbone55501
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. deadbone55501
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Revent
Which Legends were your squad mates using (if applicable)? Lifeline
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I played a little bit this morning and I forgot to log out properly Am I just turned off my playstation
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was just logging in MI saw that all of my Progress was deleted I don't know what to do
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Idk
When did this happen? (dd.mm.yy hh:mm) 4/5/2021
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Erase all of my progress From the 1st day I started playing apax All of my players are back to one
What should be happening instead? I should have all of my progress I should have all of my skin's back on my player My battle pass back to 26
Steps: How can we find the bug ourselves? I don't know I just want all my progress back
Please help me get all of my progress back to my Apex account I don't know what to do I've had many years of progress don't wanna lose all of that work
