Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? ateyournuggets
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Syrinova
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Syrinova
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I look at my Level one I was one
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logging in and in main lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 20
When did this happen? (dd.mm.yy hh:mm) April 5th 5:30 Eastern
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My account level gets reset and when I level up I don’t get legend tokens and packs
What should be happening instead? I should be leveling up and having my badges
Steps: How can we find the bug ourselves? I don’t please hurry up
I don’t got a Photo
