Apex Legends - Account Reset Lost Data

Yea, this happened to me too, all of my stats, account level, battle pass levels, badges, kills, and cosmetics got reset, I still have all the cosmetics I bought/achieved, and the anniversary badges. I really love this game, and it’s gonna suck if I can’t get this stuff back. I hope they fix this ASAP 

Same exact thing

this is one of my favourite games as well so it kinda sucks

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Milk_Man8334
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Blood Hound
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opening the game for the first time today
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? I haven't played today
When did this happen? (dd.mm.yy hh:mm) 05.04.21 01:00pm
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? All my stats levels and everything is just gone. There is nothing just the things I bought.
What should be happening instead? I should be able to see level stats kills/deaths badges everything.
Steps: How can we find the bug ourselves? N/A

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Please help. I've been playing for two years and this has never happened before.

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Vivkef
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Vivker
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Logging in main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Newly starting up the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 05.04.21 20.30
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Complete account reset. Level + BP + badges. Lost rank progress as well. So not being able to play ranked anymore.
What should be happening instead? I should have all my progress..
Steps: How can we find the bug ourselves? .

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Image from my boyfriends account Nitrodja, who has the same problems. 

I just wanted to play ranked 

I only have the anniversary badges and lvl 1 battle pass badges, not including the one at the end of the battle pass. It is very strange and I hope this will get fixed soon.

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Nitrodja
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Vivker
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Logging in
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Start up apex legends
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 05.04.21 20.30
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Lost progress levels, bp levels, badges and ranked
What should be happening instead? Should have full access to everything
Steps: How can we find the bug ourselves? .

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Same issue Here also on the Playstation Server. When I opened my game was acting funny with the server pings. Tried to just go in and reload my player profile from the cloud but the ps4 cloud system is acting up. Hopefully this is resolved quickly because there are only 28 days left in the battle pass not counting having all the treasure packs taken away as well. 

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Mystic Zorua
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Misty anxo
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? loba
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. my level was reset back to level 1
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 050421 1420
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? it reset all my stats and my battle pass tiers to 0
What should be happening instead? I should have my normal stats and amount of pscts opened
Steps: How can we find the bug ourselves? return said stats

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Level reset back to 1