Apex Legends - Game keeps crashing (ps4)
Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your gamertag/PSN ID/EA Account name? Namelesschart89 Please provide your squad ma...
Forum Discussion
@EA_Kent I'm having the same problem so when I start a ranked game I get blu screen and crashes plus -120 points because I'm master and then ban for 10min. It happen 17 times after the last update of the game. I reinstalled everything but nothing it keeps going. And I'm not the only one so many people is happening. Why dont I get lost forgiveness if it's not my fault ? It's the game. My ps4 pro is new its update to date and plus I never have any problems with any other games only with apex. This is getting really annoying. I lost over 3000 RP just for the crash.
This has been happening for a while. It only happens on this ps4 the sound cuts out half way into certain actions then cuts to complete silence. things like my hands and guns turn invisible also. It then freezes and I get the ps4 error screen. It messes up all my ranked matches and destroys my K/DR. I have reconnected my internet. I have rebuilt the ps4 data base I have initialized the ps4 and backed up all my data. (witch took over 24 hours to reinstall everything). I have deleted and re downloaded the game. updated the game updated the ps4. I have done everything I can think of to fix this. No other games does this so i dont think its the ps4. I cant figure out why this happens. Im considering just getting rid of the game all together because It feels unplayable at this point witch is sad because its my favorite game. If you could help me fix it I would be so happy
EA_KentCommunity Manager
Hey @Swifty7729,
Are you getting a specific error when this happens? If so, what's the error code you've been seeing?
/Kent
- @EA_Kent yes always apex crashing with the same error code : CE-34878-0
I see you are also having the issue. Since the last update of the s8 I've been having lots of crashed and the same issues mentioned above. My guns are invisible, no sound and then games crashes and the ps4 goes blue, the code is the same as the one mentioned before in other comments
