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This has been happening for a while. It only happens on this ps4 the sound cuts out half way into certain actions then cuts to complete silence. things like my hands and guns turn invisible also. It then freezes and I get the ps4 error screen. It messes up all my ranked matches and destroys my K/DR. I have reconnected my internet. I have rebuilt the ps4 data base I have initialized the ps4 and backed up all my data. (witch took over 24 hours to reinstall everything). I have deleted and re downloaded the game. updated the game updated the ps4. I have done everything I can think of to fix this. No other games does this so i dont think its the ps4. I cant figure out why this happens. Im considering just getting rid of the game all together because It feels unplayable at this point witch is sad because its my favorite game. If you could help me fix it I would be so happy
Hey @Swifty7729,
Are you getting a specific error when this happens? If so, what's the error code you've been seeing?
/Kent
- 5 years ago@EA_Kent yes always apex crashing with the same error code : CE-34878-0
- 5 years ago
I see you are also having the issue. Since the last update of the s8 I've been having lots of crashed and the same issues mentioned above. My guns are invisible, no sound and then games crashes and the ps4 goes blue, the code is the same as the one mentioned before in other comments
- EA_Kent5 years ago
Community Manager
Hi there,
Thanks for the updates! CE-34878-0 is the general error code that comes up when an application stops working on PlayStation 4, so I'm afraid it doesn't give us a lot of context on what exactly might be causing the crashes.If you're seeing issues with missing textures leading up to the crashes it sounds like this might be an issue with the game data itself. Unfortunately there isn't an option to repair a game installation on PS4. Instead we would need to fully uninstall and reinstall the game. I know that can be time consuming, but if you can try reinstalling the game I would really appreciate it.
Please let me know how it goes once you've had the chance to give it a shot. Thanks!
/Kent
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