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BREAKERZ-EVOZ's avatar
BREAKERZ-EVOZ
5 years ago
Solved

APEX LEGENDS - UNABLE TO ADD BOTH ACCOUNT / FRIEND FROM PC AND XBOX

Product: Apex Legends Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One What is your gamertag/PSN ID/EA Account name? GamerXavier222 Please provide your squad mat...
  • EA_David's avatar
    EA_David
    5 years ago

    Both will have the same core EA account, and due to this, they won't work for cross-play, our system will see them as they same account, despite one being linked to a Microsoft account.

BREAKERZ-EVOZ's avatar
BREAKERZ-EVOZ
5 years ago

Another upload to show friend request was send over to the PC account but PC account could not receive it 

  • Amun-Zod's avatar
    Amun-Zod
    5 years ago
    @BREAKERZ-EVOZ Same issue here, same EA account linked to both platforms, Xbox one and Origin on PC. Trying to add the other doesn't show any friend request of any sort, no matter which sends the request even if the usernames are slightly different (like having a "-" on PC, while not having that "-" on Xbox) Hope this works soon enough.
    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      5 years ago

      HI, i believe that you'll need an EA account for each active player, so you can't add the same account as a friend. Please create individual accounts for those who want to play, those should add as friends without issue. 

      • BREAKERZ-EVOZ's avatar
        BREAKERZ-EVOZ
        5 years ago
        @EA_David One is Microsoft acc and one is origin , so Shld be able to what

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