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@EA_David Hi, I've been having the same issue as well and I made another account to try to add my xbox account and the same issue arises. I've made sure that they are under different emails so I don't understand why it wouldn't work. Thanks
@Xinc_LT In this case it won't matter that the console email address is separate to the EA account one, unfortunately. As both your Xbox and PC play is attached to the same EA account, you can't invite/add your alternate account directly.
- 5 years ago@EA_David This is really an issue that needs to be addressed. I have my Playstation account, which my son co-oped back when Apex came out. And then I created a PC account to play myself. Now with cross play I have to use a 3rd account to connect the two together (PS4 and PC) so we can play together. It is quite annoying. The underlying system needs to allow for this to work. If the programmed failed to realize this part of the system, and tied it directly to the user name/EA account, they should modify it to allow for that info + the console version tag. This is only going to get worse as you bring in more systems (such as Switch and such).
- 5 years ago
If we agree that having separate EA accounts is justified for some reason, should we demand to have an ability to relink the game to another EA account?
We should. But I just got an answer from EA Help by email that I can't.
During registration there was not any notices that you are linking second account and you CLEARLY ALLOWED ME TO DO THIS. And now I can't create or join club, I can't have my own friends, I can't play with my household member on PC without third party member and I can't unlink it either.
So you are telling me now that all the money I spend on payed content and all the progress I had since game premiered are totally wasted and this is designed behaviour?
- 5 years ago
I have exactly the same issue. What bugs me most, is that EA understands that there is a problem. But they do not even reply to this problem. Someone clearly needs to have the guts (or ask his superior) to answer our question.
This is a simple yes or no reply:
Yes there will be a fix,
NO you simply wasted your money and now you start all over again.
I intentionnally added some sarcasm on second one because you should understand what it implies for us. It is really not a nice way to treat people who supported you/your game since it came out.
- 5 years ago
This is beyond stupid.
Kids have kids accounts on playstation. When I launched Apex, it asked me to create or use my existing account to approve them. Now they are linked to my account and can't play with them. No warning. No nothing on the impact of this. Now, both of them have gotten stuff they don't want to lose. Neither can play the game with the other or myself.
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