Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? AshenKnight_85
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was in the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I loaded in to the lobby and half of the content is inaccessible
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 04/05/2021 4:07 EDT
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When I loaded in to the lobby I can't access the legends, loadout, store page, challenges or battle pass tabs they are greyed out. Not only that but my credits, crafting materials, and tokens are all gone and have a white bar going across them.
What should be happening instead? I should have access to all tabs and my ingame currency should be there.
Steps: How can we find the bug ourselves? I just loaded up the game.
I don't want to do anything in fear of losing everything I had.
