Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Valvaldu0606
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Valvaldu0606
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? None
Which Legends were your squad mates using (if applicable)? None
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Battlepass menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Unlocking the battle pass
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Zero
When did this happen? (dd.mm.yy hh:mm) 04/05/21 20:30
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was trying to unlock the battle pass. I bought the apex coin clicked on the 2800ac battle pass, then nothing happened went back to the lobby and my coins are now loading, cannot access the battle pass/legends/equipement/shop section. I went on the firing range to see and I could select all the legends for a second then only the first 6 legends were available, all the other from mirage to valk were locked.
What should be happening instead? Everything was suppose to be accessible
Steps: How can we find the bug ourselves? On the lobby clicking on the battlepass section
You can see only “jouer/ club” accessible
and the other section are grey/locked
and the amount of coin isn’t displayed
