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theniece_1's avatar
theniece_1
7 years ago

Apex Legends Error: 0xc0000142 and EAC untrusted file :winhttp.dll

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number Device ID: 10DE 1C03 11D710DE Part number: G410 0030 Enter RAM memory size in GB 16 What is yo...
theniece_1's avatar
theniece_1
7 years ago
Hey again, thank you so much for your quick response.

I've checked GeForce for new drivers, but all are up to date. There are no new Windows Updates as well. Also Put EAC and Origin on my anti-virus exception list on Avast.

Tried starting Apex again, but the same problem surfaces.
  • theniece_1's avatar
    theniece_1
    7 years ago
    I actually first looked at that exact discussion, and followed through each and everyone of them. None of them worked. Which explained why I decided to start my own discussion with the same problem.

    Could it just be an error/bug in Apex that the game developers have not fix yet?
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      Try performing a clean boot and then immediate launch Origin as administrator. Right-click on the game in Origin and select "repair" before launching. Let's see if it's a program running in the background causing this to happen. The error is related to Easy Anti-Cheat, so it might be a third party program conflicting with the game.

      Clean Boot

      https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

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