Forum Discussion

nxtasx's avatar
4 years ago
Solved

Apex Legends Keybind reset and Trailer when reopening game

Hello! okay so i have a bug where sometimes i open my game all my settings reset and my game has a trailer when i load up, every time it scares me so much because i keep thinking. "did i get hacked" ...
  • EA_Kent's avatar
    4 years ago

    Hey @nxtasx

    In my experience this most often happens because something is blocking Apex Legends from editing the file where it stores your in-game settings. In a lot of cases it's security software that is blocking the changes. 


    If you haven't already, be sure to double-check and make sure you have an exception for Apex Legends in your security programs. If that doesn't help, try setting up a Clean Boot to see if the settings changes will stick afterward. That may help narrow down what's blocking Apex Legends from accessing the config file. You can find more details on how to set one up over at the EA Help website

About Apex Legends Bug Reports - Archive

23,008 PostsLatest Activity: 3 hours ago