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MidniteStorm249's avatar
6 years ago

Apex Legends "Server Shutdown" Bug/Error Kicks From Lobby

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? MidnightStormU
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. KyoUchiha3883
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)? Wraith
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Waiting to enter new match after returning from previous match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting to enter new match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Unsure
When did this happen? (dd.mm.yy hh:mm) 04/07/2020 (Has occurred before this date as well)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? It says the server shutdown then kicks me from the lobby back to the main menu and signs me out, then I sign back in and go back into the lobby which is available to be done basically immediately.
What should be happening instead? It shouldn't kick me from the lobby out of nowhere
Steps: How can we find the bug ourselves? I am unsure. Maybe have someone play a couple of matches and while they are waiting for new matches just kind of wait for it to happen.

I don't have any screenshots or videos as I have not been able to successfully figure out when it happens in order to capture it on video or screenshots.

5 Replies

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  • OldTreeCreeper's avatar
    OldTreeCreeper
    Hero+
    6 years ago

    @EA_David happening very frequently now, start of match, lobby and end of match. 

    Just the error in the title on screen.

  • TheJustPat's avatar
    TheJustPat
    6 years ago

    Same here, I can’t even start a match without it happening every Time. 

  • Haven’t had this problem until the old ways event patch came out now the game is lagging to were i cant do anything and it keeps kicking me out of matches telling me server shuting down- internal server erorr please fix this asap cause i would real love to enjoy this event and not have to quit the game cause yall cant keep Decent servers

  • I've been having the same problem but even inside the game while I'm playing n it does the same thing but I thought maybe it was my wifi at fi re dr but no my friend had the problem as well I hope they pat h this if possible 

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