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Catastophier's avatar
4 years ago
Solved

Apex Legends Steam Unavailable Apex Coins

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GTX 1660 ti
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Catastophier
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. BradlyA13
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None, its been since I download the game
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? The main issue is that my apex coin store is unavailable
What should be happening instead? The store should be available
Steps: How can we find the bug ourselves? Not sure how

I´ve been playing Apex Legends with my steam account since March 2021 aprox. I´ve been trying to acces the apex coins windows but it has been unavailable since day one. I have tried to log in into different servers and my game is always up to date. I would really like to have a solution for this because I want to buy apex coins

  • Hi @Catastophier

    Sometimes this can happen because of the region settings on your account. Have you double-checked to make sure your account is set to the correct region? 

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  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @Catastophier

    Sometimes this can happen because of the region settings on your account. Have you double-checked to make sure your account is set to the correct region? 

  • hello i have a problem with my store its unavailable i tryed everything i need to buy this skin and i have 1 day left and my store want open i have the money on my steam account but i can't buy anything in apex i checked first all my loction and it was on my location then i tryed to change my vpn and change ea loction and steam store location and still didn't open plz i need help before that skin expire

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