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BoiLobster's avatar
7 years ago

Apex Legends won't load

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 1070 idk i have a laptop
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? BoiLobster
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the loading screen to the game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to load the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It wasn't matches
When did this happen? (dd.mm.yy hh:mm) 2/13/19 , Central
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I mean i can't even enter the game ig its a bug with eternal white loading circle
What should be happening instead? Me entering the game
Steps: How can we find the bug ourselves? IDK I just updated my Nvidia driver and now i can't play the game. :/

https://gyazo.com/764d1896e595cf4eb1119abc0bb8bd6c

9 Replies

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  • Hai,

    Have you tried repairing the game files?

    You can do this by opening the Origin launcher, right clicking the game and choosing repair.

  • Geatbud's avatar
    Geatbud
    7 years ago

    I'm having the same issue.

    Uninstalled and Reinstalled game, didn't work. Repaired, didn't work.

  • Me as well, Un/Re-installed and repaired, still stuck. Game worked perfect until the update.
  • BoiLobster's avatar
    BoiLobster
    7 years ago

    Yes, I've tried to repair it before you asked but nothing happened afterwards. Including, uninstalling and reinstalling.

  • I have the same problem on ps4 every time I try to log in it says unable to connect to the servers or when I try to join a game it says the same thing

  • The_Tibber's avatar
    The_Tibber
    7 years ago

    Have you tried/do you connect to the internet by cable instead of wifi?

  • ‼️ Solution:

    Don't link your steam account to Apex Legends, this may cause an infinite loading on the startup screen.

    -> Just create another account, start the game with it and go back to your broken account and it shall work .

    Have fun :D  

  • Question, is steam active when you try to login with the original account?

    I wanna eliminate the steam app from the list of causes.

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