Product: Apex Legends
Platform:PC
platform model: PC
Nvidia Model Number: Nvidia GTX 1660
RAM memory size: GB 16
EA name: CT-0824_SABLE
software with an overlay: NVIDIA
Which Legend were you playing (if applicable)?: July was the last time I tried playing, but prior to that I was in Army Basic training and AIT for at most 8 months before I tried playing but it came up with that error message and I completely forgot about it being it was "temporary" but it still hasnt been lifted from my account.
Where did the issue occur: Loading into the match. Youll see the aircraft you supposed to be in at the start of the game then it kicks me out and says ive been banned.
Which part of the map or menu were you in?: the match would just start for 1 sec before I get kicked out
What were you doing when the issue occurred? only when I start the match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0, I was in Army Basic training and AIT for at most 8 months prior to learning about this.
When did this happen? I found out in the beginning of july when I tried joining a match for the first time in 8 months and looked it up and it said temporary ban.
How often does the bug occur? Every time,100% when I start a match, it will show the game the boom im kicked out of the match.
How severe is your issue? Major impacts to gameplay: I havent played a game at all, it kicks me out before I even move the mouse to look at where I want to land.
What happens when the bug occurs: It’s says I’m banned when I get to the screen just before character selection and then it takes me to the Home Screen gives me code snake and says I’m banned. I have never EVER cheated this is certainly a wrongful ban and you can check my stats to prove that even. This is a serious bug.
What should be happening instead? I should be able to play this game
Steps: How can we find the bug ourselves? Log in see if your account is banned.