Apex matchmaking penalty, not my fault

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia Geforce 2080 super
Enter RAM memory size in GB 16g
What is your gamertag/PSN ID/EA Account name? Yams
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. na
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? bangalore
Which Legends were your squad mates using (if applicable)? na
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. na
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. just playing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 11/19/21 10:30pm
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I was disconnected from a ranked game due to what seemed like a server error. I was sent to the home screen and when returning to the lobby I was given a matchmaking penalty of 10 minutes.
What should be happening instead? I should be reconnected to the match, not punished for playing apex
Steps: How can we find the bug ourselves? Not entirely sure, I would just like to play the game without being penalized for playing.

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Not the first time this has happened. Its very frustrating as its not the only one of my friends this has happened to. 10 minutes isnt a long time but its long enough to make me exit the game and play something else, especially for something thats not at all my fault. I don't want to be punished for playing apex.