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Ironsumo897_gol's avatar
3 years ago
Solved

Apex not giving badges

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? PuulMyFinger
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. xX_Iconic-Xx_ , devvvvvy16
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? rampart
Which Legends were your squad mates using (if applicable)? Bloodhound , wraith
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. A gravity cannon near barometer
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Returned to lobby and didn't receive badges
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Only a few (3 to 6)
When did this happen? (dd.mm.yy hh:mm) 08.27.22.11.30 eastern daylight time
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The damage, time survived, kills, and everything else does not appear in the match summary.
What should be happening instead? Every statistic should appear on the summary and the player should also get the rewards.
Steps: How can we find the bug ourselves? The bug occurs randomly at the end of the game when you receive xp for the match.

I was ecstatic when I thought I was getting my 4 thousand damage badge (also triple triple badge), just to be freaking out moments later when I did NOT receive said badges. I have a screenshot of the match summary that I can send if required. I have also been an original player since week one of the game's release and have spent thousands of hours trying to achieve my goal of unlocking the great 4k badge. When I finally got that lucky game, I didn't receive any badges after the match. I was freaking out and thought I would get it a couple games later, I never did. It makes me sad my favorite game is littered with bugs like this. I never stooped low enough to boost or smurf, because that ruins the whole point of working for it. If there is something a dev can do to compensate me, I would appreciate it.

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  • Heya @Ironsumo897_golf 

    This is caused by another issue, which results in the damage dealt, time survived and maybe some other stats not being tracked.

    It seems to happen every few matches, in some rare cases even many times in succession.

    Next to not getting badges, it will also result in less to none XP gain.

    Currently the main thread is located here:

    https://answers.ea.com/t5/Bug-Reports/Xp-details-didn-t-register-resulting-in-incomplete-experience/m-p/11762993/highlight/true#M89499

    It's recommended to post your encounter and information related to your issue there, make sure to follow the steps David has mentioned in that post for future cases.

  • Product: Apex Legends
    Platform:Microsoft XBOX One
    Please specify your platform model. Microsoft Xbox One S
    What is your gamertag/PSN ID/EA Account name? LegitXTron is xbox gamertag, Tronyboi is ea account name
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. FaZemummy6200
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? Wattson
    Which Legends were your squad mates using (if applicable)? Valkyrie
    Where did the issue occur? Returning to the lobby after a match
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Bottom left of thermal station
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I got knocked and my teammate won the game
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? 2
    When did this happen? (dd.mm.yy hh:mm) Monday September 5th at 11:45 AM EST
    How often does the bug occur? Rarely (0% - 9%)
    How severe is your issue? Minor impact to gameplay
    What happens when the bug occurs? I dont recieve any of my hard earned badges
    What should be happening instead? I should be getting my 3k badge and maybe compensation (?)
    Steps: How can we find the bug ourselves? Rewatch the match and you will see that i got the 3k and then you can give me the badge

    I exited the match super happy and when i get back to the lobby, i got no badge.

  • With bangalore I won the games as kill leader, won the game in general, and I also killed 3 people from 3 different squads in one game and I still don't have the badges. I was super excited to receive the badges to then find out they I didn't get them. Please fix this and GIVE ME MY BADGES.

  • @Ironsumo897_golf This happened to me too I was playing trios and I got 26 kills with 6k dmg and I was really happy but when I returned to lobby I didn’t receive them 🥲
  • I just placed second in a game with 2,600 damage but didn’t get the badge and I don’t know what to do 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey there, 
    This thread is two years old, so I'm going to lock it to prevent necroposting. If you need any help, though, please feel free to start a new thread or find a new one that has been created recently. Thanks for your understanding. 

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