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xEZG's avatar
xEZG
2 years ago

Apex stuttering after coming back from alt+tab

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Ryzen 5800x RTX 3080
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? EZG
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Whole game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Anything
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3-5
When did this happen? (dd.mm.yy hh:mm) Every day
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Major ingame stutter
What should be happening instead? No stutter
Steps: How can we find the bug ourselves? Play games and alt tab doing other stuff in between

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Hey guys,

 

The game is running fine, and then suddenly it's the alt+tab of death, when I come back in Apex it doesn't recover and the game start to stutters really hard. My displayed fps are still at 240, but visually it's close to 10-30. It happens randomly after a certain amount of alt+tabs, the only way to recover is to restart the game.

 

This is a problem I've always had with Apex and it's driving me crazy. I'm motivated to find a solution, I need your help.

After some Google search I notice a lot of players encounter this bad behavior too, but I can't find a fix. I have never experienced that with any other games I play (Halo, Trackmania, Minecraft, CoD, LoL...), and with any systems I previously had (I clean install often like once or twice a year).

 

I tried to:

 

- Repair through Steam

- Uninstall / install game

- Clean install Windows

- Play in borderless

- Play in fullscreen

- Enable / Disable VSync

- Enable / Disable GSync

- Cap / Uncap FPS

- Disable FPS cap in background

- Use previous version of Nvidia drivers, and the 2nd previous

- Set "max performance" in Nvidia 3D settings

- Play on Apex DX11

- Play on Apex DX12

 

Windows is up to date, Nvidia drivers are up to date.

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  • xEZG's avatar
    xEZG
    2 years ago

    Hey,

    Very please to finally see a reply, I wasn't expecting that anytime soon after such a long time. 

    The problem is I doubt that anyone is working on this issue as it's been there forever for a lot of players and it's unrelated to PC capabilities.

    I guess it's enough to have a little, minimal, bit of hope.

    That being said, thanks for being a human with a brain by not spitting stuff like "have you tried to reboot your computer ?" or "Have you tried to reinstall the game ?", like most supports do these days. You acknowledged all the steps I've done before and all the hours I've invested into trying to fix this problem before, and for that, thanks, it's refreshing. 

    EA, pay this guy more.

    EDIT: I don't know what's wrong but the season 19 update made it way worst. Which is weird because this bug has always behaved the same. Now it's critical. It used to happen between 5-15 alt-tab, now 1-5 and it's over I have to restart the game. I'm at the point where I need to restart the game between each game or every 2 games. Horrible. 

  • cnsnnt's avatar
    cnsnnt
    8 months ago

    Same here. Started with S22. I'm so * tired of it because alt-tabbing for me is practically instinctive when I'm queued for games.

    Not only that, but it's a MASSIVE handicap. I've lost so many fights I should have won because of my game losing .5 seconds of frames every 3 seconds. My FPS is just fine, adjusting my settings doesn't help.

    And, as a cherry on top, I realized it also cuts momentum during the skydive. That's right. The most crucial part of hot-dropping is scuffed. I freeze mid air, lose speed, and have to watch other people get on the ground faster than me so I land on people that have guns.

    Its so, so annoying. Please tell me someone has a fix already.

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