Appearing Offline in Apex when using Origin in Invisible, but Online on Steam
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? HanokGaming-TTV
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. _Dimbakis_
Are you using any software with an overlay? Yes
If yes, can you list them here? Origin Launcher
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Horizon
Which Legends were your squad mates using (if applicable)? Valkyrie
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logging In
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 300
When did this happen? (dd.mm.yy hh:mm) 28.02.2022
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? It seems that when i put myself on invisible in Origin and i start the game from Origin i will appear offline to others and no one will be able to invite me or join me which is fine. The problem is that, if any of my friends is Online from Steam Client they will still see me "Online" even thou i am Invisible in the Origin client and this happened when i linked my account to Steam. Also i tried unlinking the account from Steam and the issue persists.
What should be happening instead? When i turn on Invisible in Origin i should be "Offline" for my friends in both platforms - Origin and Steam !
Steps: How can we find the bug ourselves? You can test it out. Set yourself on Invisible in Origin and then ask your friends to login first in Origin client and see you are offline and after that to login into Steam client in Apex and see you online. There shouldn't be any difference, if i am in Invisible and also to be "Offline" in both platforms.
Hello Support,
There is no need of screenshots and you should be aware of this issue and working on it, as it's simple and it can be fixed easily by just editing the steamdll or something like that.
It seems that when i put myself on invisible in Origin and i start the game from Origin i will appear offline to others and no one will be able to invite me or join me which is fine. The problem is that, if any of my friends is Online from Steam Client they will still see me "Online" even thou i am Invisible in the Origin client and this happened when i linked my account to Steam. Also i tried unlinking the account from Steam and the issue persists.When i turn on Invisible in Origin i should be "Offline" for my friends in both platforms - Origin and Steam. You can test it out. Set yourself on Invisible in Origin and then ask your friends to login first in Origin client and see you are offline and after that to login into Steam client in Apex and see you online. There shouldn't be any difference, if i am in Invisible and also to be "Offline" in both platforms.
Kind regards,
Tsvetomir
