Asus Aura Lighting Service Problem
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Asus GeForce RTX 2070 8GB DDR6 - Strix Gaming OC
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? SkyCats007
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. When EAC pop up
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. EAC recognize LightingService as explicit program
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) Today, after I update my Asus Aura
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can't load properly to the game
What should be happening instead? I load to the lobby
Steps: How can we find the bug ourselves? The notice from EAC will always pop-up whenever I enable my LightingService
When I updated my Asus Aura, I unable to load in the game properly. I was able to play the game before I update my Asus Aura. So everytime I want to play I have to disable my Lighting Service.
