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foxianjd's avatar
foxianjd
5 years ago
Solved

Banner not showing up in champion screen

Product: Apex Legends Platform:Nintendo Switch Please specify your platform model. Nintendo Switch What is your gamertag/PSN ID/EA Account name? FabiJD Please provide your squad mates' gamertag/P...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey @foxianjd, 


    What does it look like when this happens? Is it just not showing your banner at all? Does it look like something is supposed to be there, but it's missing? 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @foxianjd, 


What does it look like when this happens? Is it just not showing your banner at all? Does it look like something is supposed to be there, but it's missing? 

/Kent

  • foxianjd's avatar
    foxianjd
    5 years ago

    When its sopostu show up it dont appear at all

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @foxianjd 

      Got it, thanks!

      Have you tried shutting down and restarting your Switch to see if that helps? If you hold the power button for a bit you'll see a menu pop up with power options. Choose the option to turn off the Switch, then start it back up. 

      Let me know if you're still running into the same issue with the banner after that. Thanks!

      /Kent

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        5 years ago

        Hey @foxianjd, 


        Were you able to try restarting? Are you still having any issues with the banner after that? 

        /Kent

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