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goaltf4unub's avatar
goaltf4unub
5 years ago
Solved

Battle pass glitch

Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your gamertag/PSN ID/EA Account name? VK-ducdagod Please provide your squad mates'...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hey @iraethan, 

    If you still haven't received the Battlepass please reach out to the EA Help team so they can take a look. I'm afraid that isn't something we can help with directly here on Answers HQ. 

    You can find more information on how to set up a case with them at the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

    /Kent

iraethan's avatar
iraethan
4 years ago

I still have not received the battle pass after this same issue happened to me on day 1.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @iraethan, 

If you still haven't received the Battlepass please reach out to the EA Help team so they can take a look. I'm afraid that isn't something we can help with directly here on Answers HQ. 

You can find more information on how to set up a case with them at the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

/Kent

  • 1b726ad92739b55's avatar
    1b726ad92739b55
    3 years ago

    Hi, 

    i have the same issue and came here because EA help via Twitter told me to look on the forums. They cannot help me. I have also had contact for over 2 weeks via email. The battle pass ends in 14 days and i’m afraid it won’t be solved in time. Please help! 

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hi @1b726ad92739b552, 

      What happened exactly? Can you share a bit more detail about what you're having trouble with? 

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