Black Rectangle over all banners.
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number Radeon RX 570 series GPU AMD Ryzen 5 1600 6-core processor Enter RAM memory size in GB 8GB Wha...
Forum Discussion
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce GTX 1080ti
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? xMetana
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Loading screen after legend picking phase.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Joining the match.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I don't know how many matches. But the problem didn't occur in the first 2 weeks after the game launched.
When did this happen? (dd.mm.yy hh:mm) 18.02.19 00:00
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? After the legend picking phase, game does not show character models on the banners. As you can see on my screenshots, sometimes i can see the characters but even then, they are looking strange. Like from comic books.
What should be happening instead? -
Steps: How can we find the bug ourselves? I have no idea.
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- I found the reason. It's adaptive supersampling. There is no more problem after i turned it off.
How dii ok you fix this on Xbox
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? Thedemon1014810
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Character selection
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) 8/4/20. Australia
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I cannot are my banner or my teammates
What should be happening instead? I see the characters
Steps: How can we find the bug ourselves? I don’t know
So basically every time I tried to load into a match I can’t see my teammates banner and sometimes my own but at least I can’t see 2 characters it’s not that it effects anything but just kind of annoying especially when you have an heirloom
This might help go to the setting > Video > Anti Aliasing > put it on TSSA the black screen will be gone but here is this will affect your GPU for those who have average PC like me or low I will not recommend this for this might affect your gameplay for those who have high-end PC this will solve your problem.
@EA_DavidI don't have adaptive super sampling on, it is greyed out because I don't have a target FPS. The "pose" characters are often missing from the frames at the start and end of games for me. This has never happened before the last update.
